Privacy Policy
At SkinGeer, we’re committed to safeguarding your privacy and protecting your personal data.
This Privacy Policy explains how SkinGeer collects, uses, and protects the personal information you provide when using our website or services. We are dedicated to keeping your privacy secure. By using our site, you agree to the terms outlined in this policy.
Information We Collect
We may collect the following details when you use our website or services:
- Full name and contact details including email address and phone number
- Shipping address and delivery information
- Payment and billing information
- Order history and past purchases
- Browsing history and website usage data
- IP address and technical details about your device
- Any other information you provide voluntarily when contacting us
Important Note: We never collect sensitive information without your explicit consent, nor do we share your personal data with third parties for marketing purposes without your permission.
How We Use Your Information
We use the information we collect for the following purposes:
- Processing and fulfilling your orders and delivering products to you
- Communicating with you regarding orders and shipping updates
- Improving our products, services, and your experience on our site
- Sending marketing messages and special offers (you may unsubscribe anytime)
- Processing payments and managing your account
- Preventing fraud and keeping our site secure
- Meeting legal and regulatory requirements
- Analyzing usage data to better understand customer needs
Data Protection & Security
We are fully committed to keeping your information secure. We have implemented appropriate security measures to prevent unauthorized access, alteration, disclosure, or destruction of your personal data.
Security Measures We Take:
- Encrypting sensitive data using SSL technology
- Storing information on secure servers protected by firewalls
- Restricting access to personal data to authorized staff only
- Regularly reviewing and updating our security protocols
- Using trusted and secure payment gateways
Your Responsibility: Keep your password confidential and never share it with anyone. We will never ask for your password via email or phone.
Cookies
We use cookies to enhance your browsing experience on our site. Cookies are small text files stored on your computer or mobile device when you visit our website.
Types of Cookies We Use:
- Essential Cookies: Required for the site to function properly
- Performance Cookies: Help us understand how visitors use our site
- Functional Cookies: Remember your preferences and choices
- Marketing Cookies: Track the effectiveness of our advertising campaigns
You can control cookies through your browser settings. However, disabling cookies may limit certain functionalities of the site.
Sharing Information with Third Parties
We do not sell or rent your personal information to third parties. However, we may share it in the following cases:
- With shipping carriers to deliver your orders
- With payment processors to complete financial transactions
- With service providers who help us operate our website
- When required by law or to protect our rights
- In the event of a sale or transfer of our business or assets
We ensure all third parties we work with are committed to protecting your data and using it only for the specified purposes.
Your Rights
You have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access | Request a copy of the personal data we hold about you |
| Correction | Request to amend inaccurate or incomplete information |
| Deletion | Request the removal of your personal data under certain circumstances |
| Restriction | Request to limit the processing of your personal data |
| Objection | Object to the processing of your personal data |
| Data Portability | Request to transfer your data to another service provider |
To exercise any of these rights, please contact us using the details below.
Data Retention
We keep your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once it’s no longer needed, we will securely delete or anonymize it.
Typical Retention Periods:
- Account information: As long as your account remains active
- Order history: 7 years for accounting and taxation purposes
- Marketing data: Until you unsubscribe
- Server logs: 90 days
Children’s Privacy
Our site is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected data from a child under 18, we will delete it promptly.
External Links
Our site may contain links to other websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.
Privacy Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page and the “Last Updated” date will be modified accordingly.
Last Updated: January 2025
If significant changes are made to how we handle your data, we will notify you via email or a prominent notice on our site.
Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please get in touch:
Email: privacy@skingeer.com
Phone: You can reach our customer service team