Shipping & Delivery Policy
Reliable and fast shipping service worldwide
We're Committed to Delivering Your Products with the Highest Quality Standards
At SkinGeer, we put your comfort and satisfaction first. That's why we've partnered with the most reliable shipping companies to provide the best local and international shipping services. Learn about our shipping policy in detail to enjoy a smooth and secure shopping experience.
We Ship Worldwide
We partner with the best international shipping companies to ensure your order arrives safely and quickly anywhere in the world.
International Shipping Partners
Delivery Time
5 to 9 business days depending on your country and geographical location
Carrier Selection
The appropriate shipping carrier is automatically selected based on your region to ensure the best service and fastest possible delivery
Payment Method for International Shipments
Prepayment is required for all international shipments. Payment must be completed before your order is shipped to ensure fast delivery.
Fast Delivery Across All of Egypt
We provide fast and reliable local delivery service to all governorates.
Local Shipping Partners
Delivery Time
1 to 5 business days depending on your geographical location within Egypt
Cash on Delivery Service
Available for all local shipments within Egypt for your comfort and security
Delivery Attempts System
Delivery Attempts Policy
We will attempt delivery 3 times only. If all attempts fail due to unavailability or refusal to accept, the shipment will be returned to our warehouse and the customer will be responsible for all shipping costs.
Cash on Delivery Suspension
If you fail to receive 3 consecutive shipments, the cash on delivery service will be permanently suspended from your account. You can then use other electronic payment methods available on our website.
Refused Delivery
If you refuse to accept the shipment upon arrival, you will be responsible for the full shipping costs both ways
Return Fees
In case of product return, the return shipping fee equals the original shipping cost and is fully borne by the customer
Delay Compensation
Our Commitment to You: If your shipment is delayed beyond the scheduled delivery date, we commit to waiving the shipping fees entirely as our sincere apology for the delay. Your satisfaction is our priority.
Maximum Shipping Duration
Shipments are not allowed to be delayed for more than 10 days from the actual shipping date. We are committed to delivering your order on time or earlier.
- We may contact you before shipping to confirm your order and verify address details to ensure successful delivery
- We reserve the right to refuse shipping certain orders if there is no response to repeated contact attempts
- Please avoid repeatedly postponing your order to ensure the product reaches you in excellent condition
- Make sure your address and phone number are accurate to facilitate delivery and avoid any delays
- We recommend being present at the specified address during the expected delivery timeframe
- Keep your tracking number to easily track your order through the shipping company's website
- If you have any inquiries or issues, contact our customer service team immediately
- Make sure to carefully inspect the shipment upon receipt and report any problems immediately
Important Tip from SkinGeer
For the best possible shipping experience, we recommend keeping your information updated and responding to confirmation calls as soon as possible. This ensures your order arrives quickly without any unexpected delays.